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At present delivery is only available within the Mainland UK.

Currently excluded territories are:- Ireland Northern, Scottish Highlands & Channel Island, Isle of Man, Isle of Wight and BFPO Addresses.  Depending upon demand some of these excluded territories may become part of our standard delivery areas in the future. If you live in an excluded area and would still like to talk to us about delivery costs to your area please contact us directly by either email or telephone.

Standard UK delivery is FREE on all orders, this offer excludes premium delivery. Blinds can take up to 7 days to manufacture which is why we always give a 7 - 10 day delivery date.

How will my item(s) be delivered?

We use different delivery services depending on the size of the parcel.

Small/Medium parcels: These are normally despatched between 1 and 10 days of your order being processed, depending on the item you have purchased.  We will send you an email when your item has been dispatched with a tracking number from our courier. Small parcels are delivered to your door only.

If I order several items, will they be delivered at the same time?

If requested we will endeavor to ensure that all your items come to you on the same delivery.  Please contact our Range Blinds Ltd customer service team to discuss this.

Can I change my delivery address?

If you need to change your delivery address, please cotact us as soon as possible.

If you item has not yet been dispatched changing your address will be possible, however, if your items have already been dispatched, changing your delivery address isn't usually possible, and you may be charged for arranging redelivery.

How can I contact the delivery company?

We work with several delivery companies, and there's no point contacting them until we've dispatched your item to them, at which point we'll be able to give you more specific details. They'll contact you directly when this happens too, so don't worry. We'll update you at every stage of the delivery process until then, but if you have any questions, please contact our customer service team to discuss this.

It's been longer than the estimated lead time and I still haven't received my order, what should I do?

If you've been waiting longer than you should have and you haven't heard from us , please contact our customer service team to discuss this.

What happens if I'm not there when my items are delivered?

We use different delivery services depending on the size of the parcel.

Small/medium parcels: If you're not there when they try to deliver, our delivery partner will leave a card with your unique parcel reference number so you can arrange redelivery.

Large parcels: Our delivery partner will contact you before the delivery to propose a delivery date and time frame, and give you the option to reschedule this if it's not convenient. If you're not at home at the agreed time, your item will be returned to their warehouse. We might be able to arrange re-delivery but this might incur an extra delivery cost at the rate originally paid.  *In all cases we'd advise you try and be in on the original delivery date, so your items don't stay too long in transit and you can enjoy them as quickly as possible. Please contact us should you need help arranging redelivery.